Privacy Policy
Last Updated: 4 NOV 2025
At Laali Jewels, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website www.laalijewels.com (“Website”).
By using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information to process orders, enhance your shopping experience, and improve our services.
a. Personal Information
When you interact with our Website, we may collect:
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Name
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Billing and shipping address
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Phone number
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Email address
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Payment information (processed securely via third-party gateways)
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Order and transaction details
b. Non-Personal Information
We may also collect data automatically through cookies and analytics tools, such as:
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Browser type and device information
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IP address
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Pages visited and time spent
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Referral sources (e.g., social media or ads)
This data helps us understand how visitors use our site and allows us to optimize performance and marketing.
2. How We Use Your Information
We use your information for the following purposes:
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To process and fulfill orders
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To communicate order updates, shipping details, and support responses
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To improve our Website and product offerings
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To personalize your shopping experience
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To send promotional emails, offers, or updates (only with your consent)
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To detect and prevent fraud or misuse
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To comply with legal and regulatory requirements
We never sell, rent, or trade your personal data to any third party.
3. Payment Security
All payments on our Website are processed through secure, PCI-DSS–compliant third-party gateways such as Razorpay or similar services.
Your card details are not stored on our servers. Payment data is encrypted and handled directly by the payment provider under strict security standards.
4. Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to enhance your browsing experience.
What Cookies Do:
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Remember your preferences (such as cart items or login details)
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Improve site speed and usability
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Help us understand visitor behavior and marketing performance
You can disable cookies through your browser settings. However, doing so may limit some website functionality.
5. Advertising & Analytics
We use third-party tools (such as Meta Pixel and Google Analytics) to understand user behavior and deliver relevant ads.
These tools collect anonymized data such as device type, pages visited, and purchase events to help us measure ad effectiveness and improve targeting.
You can opt out of personalized advertising through your browser settings or via:
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes stated in this policy, including legal, tax, and accounting requirements.
Once no longer required, your data will be securely deleted or anonymized.
7. Data Sharing
We may share limited data with trusted third parties who assist in operating our business, such as:
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Shipping and logistics partners
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Payment processors
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Email or marketing service providers
These partners are required to maintain data confidentiality and are not permitted to use your information for any purpose other than providing services to Laali Jewels.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
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Right to access and review your data
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Right to correct inaccuracies
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Right to withdraw consent for marketing communications
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Right to request deletion (where legally permissible)
To exercise these rights, please email us at support@laalijewels.com.
9. Email & SMS Communication
By providing your email or phone number during checkout, you consent to receive transactional messages (order confirmations, updates, etc.).
You may also opt in to receive promotional messages. You can unsubscribe anytime by clicking “Unsubscribe” in our emails or contacting our team directly.
10. Data Protection & Security
We follow strict security measures to protect your personal data, including:
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Encrypted transmission (SSL/TLS)
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Limited employee access
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Secure storage and data-handling practices
However, please note that no online platform is completely secure. We cannot guarantee absolute protection against all unauthorized access or breaches.
11. Email & SMS Communication
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. Please review their privacy policies before interacting with those sites.
12. Children’s Privacy
We do not knowingly collect or store personal data from children under 18 years of age.
If we become aware that such data has been collected, it will be deleted immediately.
13. International Customers
If you access our Website from outside India, please note that your information may be transferred to and processed in India, where data protection laws may differ from those in your country. By using our Website, you consent to this transfer.
14. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Updates will be posted on this page with a new “Last Updated” date. Continued use of the Website after such changes constitutes your consent.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: laaliforyou@gmail.com
Phone: +91 91525 95999
16. Grievance Officer (as per IT Rules, 2021)
Name: [Insert Name]
Designation: Grievance Officer, Laali Jewels
Email: [Insert Email Address]
Response Time: Complaints acknowledged within 48 hours and resolved within 1 month.